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Terms & Conditions

Shipping Policy

Return & Exchange Policy

All our products will be shipped within 3-7 business days . 

orders are not shipped and delivered on weekends and public holidays .

Refund and Cancellation Policy

Ideal reserves the right to refuse/cancel any order. Ideal at its sole discretion may cancel any order(s):

i . If it suspects a fraudulent transaction, or

ii. If it suspects a customer has undertaken a transaction which is not in accordance with the Terms of Use or

iii. For any reason outside the control of the Ideal including causes for delivery related logistical difficulties. Refund/cancellation policies applicable in the following conditions:

a) In case, the buyer cancels the order online before the product has been shipped, the entire order amount will be refunded.

b) In case the item ordered has been shipped but has not yet been delivered to the buyer, the order can still be cancelled online. Total order amount after deduction of shipment and handling charges will be refunded. The refund will be processed, once NDR receives the originally ordered item back intact from the courier.

Returns/Replacements are accepted for unused products only in case of defects , damages during delivery , missing or wrong products delivered . return requests can be raised within 7 days of delivery . 

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